XSport Fitness

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Reviews about XSport Fitness

• Benjamin Yomtobian
  ★ ☆ ☆ ☆ ☆
  Im writing this as I was just "put on hold" for a ridiculous amount of time until I hung up, except this isn't the first time, in fact they do this almost every time I call in as if its a method.
  
  From great to horrible. I've been a member here for almost a decade, and in the last 2 years there has been a massive decline in the overall quality of the gym that my time with them is up and I don't recommend anyone to sign up. They used to be clean, have great customer support, and people there were nice.
  Then they made the worst move - offering a 2 year membership for $400, or as they like to put it "buy one year get one year free".
  The gym is now overcrowded as hell, the once helpful staff now just puts you on hold until you hang up, they've become disrespectful to members, and the hygiene is UNBEARABLE. After being there for about 10 years now, I can confidently say they haven't changed the towels since I became a member. The towels are DISGUSTING - BLOOD STAINS AND NASTY SPOTS - and not to mention they used to be white towels with orange stripes - now they're black towels from how dirty they've gotten and zero consideration by the the management or staff of this place to even care to change these disgusting towels.
  They've removed about half of their tv's if not more.
  The jacuzzi used to have a waterfall and used to be clean, they took out the waterfall and now I always find gross hairs and garbage in the Jacuzzi that its too disgusting to even use anymore.
  Yes they have a basketball gym but I'm sorry if you think you're going to get a game in, and if you do, expect the game to just be fighting and yelling the whole time - not to mention they haven't gotten new basketballs for members to use since they probably opened.
  
  if you even slightly care about hygiene, want a DECENTLY respectful staff, or want to be in a gym that isn't overcrowded and actually want to use the machines - do not even consider signing up here. I made the mistake of recommending this place to my friend a few years back before I realized the horrible change they were going through and I would never do that again.

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